Note: You must call in ahead of time in order to schedule a telehealth appointment. If you have an existing walk-in appointment and would like to use our telehealth platform, please call 24 hrs. prior to request this change.
If you are experiencing any technical issues with the VSee app, please call our Alivation IT Team at 402-817-2249. Click here to watch the video tutorial for Vsee.
- VSee Clinic is a simple, secure way for you to hold a telehealth consultation with your provider from anywhere. VSee Clinic allows HIPAA-compliant chat and video calls. It’s encrypted, so your.
- We have improved the onboarding process for patients. A search function will now be available on the VSee Clinic mobile app if patients do not have their providers invite link with them. A Waiting Room’s visibility on the app can be set. If configured to be not searchable, patients will receive a message that they need to contact their provider.
- Optum National Telemedicine Call Center - 1-844-852-9225.Support hours are from 7AM-9PM CT (Mon-Fri) and 8AM-7PM CT (Sat-Sun).
- VSee Clinic is a simple, secure way for you to hold a telehealth consultation with your provider from anywhere. VSee Clinic allows HIPAA-compliant chat and video calls. It’s encrypted, so your patient health data is secure. Seeing your doctor is easy with VSee Clinic. You can schedule an consultation or “walk in” without an appointment.
On your device, open the App store if you have an Apple device or the Google Play store if you have Android. Search for “Vsee Clinic”. You should see the image to the right when you have the correct app. Click here to use the Vsee Clinic on a Windows desktop.
Installing the application.
1. Open your app store. (This process is the same for Apple and Android phones)
Patient Patient ManualManualManual For Patients WHAT YOU NEED To enjoy the best experience on VSee, make sure you have:. High-speed Internet access. Bandwidth of 150 kbps (500 kbps is best). Webcam or built-in camera. Microphone and speakers BROWSER Make sure you are using a supported browser.
2. Click the “search Bar”
3. Type “VSee” into the search bar.
4. Locate “VSee clinic for Patient” and click the install button.
5. Once the app is downloaded, click “Open”. You will be asked a security question. Click “Allow”
Opening the application after it is installed.
1) Open the VSee app on your phone.
2) Choose the “I have my provider’s room code” option.
3. Enter the room code “Alivation” in the room code area and hit “Next”
3. Enter your first and last name, then place a check in the highlighted box. Then click “Enter Waiting Room”
(Patient First and Last Name Here. Do not put Guardians Name)
(Patient First and Last Name Here. Do not put Guardians Name)
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4. This loading screen will pop up. You can either wait or click “enter waiting room”
5. At this point, you are ready to begin your call. Your provider will be the one to initiate the call.
- Last updated: Oct 5, 2020 by {person_name}
1. Access the calendar.
- For providers, click Calendar on your provider dashboard.
- For clinic admins assisting the provider, go to Admin panel > Schedule.
2. The calendar can be displayed in month, week or day view. Select your preferred appointment date.
3. Click Schedule Appointment.
Vsee Sign In
4. On the New Appointment window, select and check if all the details such as visit options, date and time are correct.
![Vsee Clinic Patient Vsee Clinic Patient](/uploads/1/3/4/6/134666566/308450709.png)
- If you belong to multiple rooms, make sure you choose the correct room.
- If you are a clinic staff or admin, make sure you assigned the correct provider.
5. Search and select a patient account from the list by clicking on it.
If not found, create one by clicking on New Patient. You need at least the patient's first name, last name and email address.
Vsee Clinic Patient
Click Continue.
6. Check the appointment details and click Confirm. Coolmuster mobile transfer app.
Vsee Clinic Patient Download
Vsee Clinic Waiting Room
7. Both the patient and provider will receive an email and/or SMS (if enabled) regarding the confirmed appointment.